Shipping Policy

1. Orders are processed within 2–7 business days after payment confirmation.

2. All products are shipped from Bangkok, Thailand or Tokyo, Japan.

3. Shipping times vary by destination:

   • Asia: 7–14 business days

   • Australia & Oceania: 10–20 business days

   • Europe & North America: 10–20 business days

   • Other regions: 14–30 business days

4. We use Post (ePacket/EMS) or international couriers (DHL/FedEx) depending on the order.

5. Tracking numbers are provided for all shipments once dispatched.

6. Customers are responsible for any customs duties, taxes, or import fees charged by their country.

7. We are not liable for delays caused by postal services, customs clearance, or force majeure events.

8. Shipping costs are calculated at checkout based on destination and weight.

9. Free shipping promotions, if available, will be stated clearly at the time of purchase.

10. Customers must provide accurate shipping information; we are not responsible for losses due to incorrect addresses.