Legal notice

Seller
MIMIANDGIGI (Sole Proprietor: Tsubasa Nishida)

Responsible Person
Tsubasa Nishida

Address
863-2611
1483 Tororo, Reihoku Town, Amakusa District, Kumamoto, Japan

Telephone Number
+81-70-8537-5881

Email Address
umeichimasa@gmail.com

Website URL
www.mimiandgigi.online

Product Price
Please refer to each product page.

Additional Fees (other than product price)

  • Shipping fee: 1,000–2,000 JPY (depending on region)

Payment Method
Credit card

Payment Timing

  • Credit card: Payment is confirmed at the time of order.

Delivery Timing
Orders will be shipped within 2–7 business days from the order date.

Delivery Method & Estimated Shipping Time

  • Japan Post (ePacket / EMS) or international couriers (DHL / FedEx)

  • Estimated delivery times:
    　• Asia: 7–14 business days
    　• Australia & Oceania: 10–20 business days
    　• Europe & North America: 10–20 business days
    　• Other regions: 14–30 business days

Returns, Exchanges, and Cancellations

  • TWOSTARSPLUS items: All sales are final. No refunds or returns will be accepted.

  • MIMIANDGIGI original items: Exchanges are only accepted if the product is defective or incorrect. Claims must be made within 14 days of delivery.

Refund Policy
A full refund will be issued only if the returned product is received in its original packaging.

Return Shipping Costs

  • If the product is defective: Covered by us.

  • If returned due to customer’s preference: Covered by the customer.